Picknkart (A unit of Sereno Solutions Private Limited) (“we,” “us,” or “our”) is committed to delivering your orders safely and on time. This Shipping Policy explains our shipping procedures, timelines, charges, and related information.

1. Order Processing

• Orders are processed within 1–2 business days after confirmation of payment.
• During high-demand periods or sales, processing may take slightly longer.
• You will receive an email or SMS confirmation once your order is processed and shipped.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

Shipping Type	Estimated Delivery Time	Notes
Standard Shipping	3–7 business days	Most locations in India
Express Shipping	1–3 business days	Additional charges may apply
Courier Partner	Varies	Handled by our trusted logistics partners

Note: Delivery times are estimates and may vary due to external factors like weather, holidays, or regional delays.

3. Shipping Charges

• Shipping charges are calculated based on your order value, weight, and delivery location.
• Free shipping may be available on orders above a certain amount (as mentioned on our website).
• Any applicable taxes or customs duties for special regions will be your responsibility.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can track your shipment on the courier partner’s website or through our order tracking page.

5. Shipping Restrictions

• We currently ship only within India.
• Certain remote areas may have limited delivery services; additional delivery time may apply.

6. Lost or Damaged Shipments

If your order is lost or damaged during transit, please contact us immediately at info@picknkart.com. We will work with the courier partner to resolve the issue, including replacement or refund if necessary.

7. Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for delays or lost orders due to incorrect or incomplete addresses provided by you.

8. Contact Us

For any questions regarding shipping, delivery, or tracking, please contact us at:
info@picknkart.com